by Diane Tate

My Byline Here

When I worked in Communications at Charles Schwab, our CIO was a big believer in openness. He regularly met with employees at all levels and highly discouraged anonymity. This was a big deal because morale was low and many people wanted to “vent” in a way that they believed had little repercussions.

In retrospect, I could not agree with him more. With the exception of some extreme cases, the benefits of open far outweigh the benefits of anonymity.

Unfortunately, this is counter to what many libertarian-leaning people would have you think. For them, anonymity increases meritocracy, removing ‘barriers’ that may stifle expression such as title, education, race, gender.

If I lived in this vacuum of theory, I’d have to agree.

Ironically, however, most of these anonymity-proponents have never experienced these barriers themselves, and when we move from theory to reality, the picture changes. While it’s true that in very specific scenarios there are reasons to preserve anonymity, the vast majority of public exchange benefits from linkages to real-world identity. While the alleged barriers to meritocracy have yet to emerge as a significant force, the dark side of anonymity is all-too-prominent. When consequences are removed, conversation quickly devolves into corrosive exchange that scarcely resembles any form of constructive discourse.

And this goes “both ways”: when an entrepreneur sought to reverse the power equation by creating an app allowing women to anonymously rate men, the results were good for pretty much nobody. Again, no checks or balances to the ratings easily leads to all sorts of negative and potentially libelous behaviors.

The extreme of this happened late last year with Silk Road, the anonymous marketplace which served as a breeding ground for illegal activity and ultimately the channel for conspiracy to commit murder.

I applaud publications who are changing their commenting policies to preserve a semblance of true discourse and exchange. And I will observe the new wave of anonymous social apps with great curiosity and caution.

by Diane Tate

The Intoxication of Connection

We’re often admonished to “pay it forward” – that is, do things for others without receiving anything back. But the very term implies a form of payment….just that it’s already been received elsewhere. I prefer to think of Guy Kawasaki‘s “mensch” framework: in sum, just do the right thing…because it’s the right thing. And because I love connecting people, I’ve found myself doing it a lot as a natural course of action.

But if I’m honest with myself, I realize there is indeed a form of payment I relish: seeing exactly how my assistance leads to real, positive inspiration and change. So when people take the time to share about them, it is more than gold to me. A few highlights from this year that had an intoxicating effect for me:

  • From someone attending my HTML5DevConference talk on tools and resources for developers to become entrepreneurs:

    “Thank you for the talk. It gave me confidence that I might be able to get help for some of these crazy ideas I have knocking around in my head.”

  • Having coffee with a friend who reminded me that one introduction I made led to her taking a board seat; and another led to a key sponsorship for an event she helped promote (bonus: she even reminded them that I was the person to make the introduction in their meeting).

  • And what a kicker that is tough to top…from someone I had coffee with who beat out 300 applicants for a new job (excerpt):

    “…you were instrumental in helping me make it (to this new position). When we chatted back in March, you encouraged me to focus on my own interests, passions, and strengths. This focused my search….I wanted to thank you again for your advice that helped me find my way to this point. In fact, the Counselor told me that it was my genuine passion that made me stand out from the other candidates. For that alone, I wanted to thank you.”

Trust me, I certainly take satisfaction in being rewarded by things like recognition or money…but these instances show me that nothing quite matches the high of making a connection that leads to positive change.

So if someone helps you, take the time to loop back with them and report on the impact they had. It’s worth so much.

To a Connected 2014!

by Diane Tate

There is Try, and There is Is

Today’s tech world is replete with bad behavior and archaic attitudes when it comes to gender and racial diversity. Many initiatives like this, this and this are trying to right the imbalance of what is widely perceived as a dude’s world.

And then there’s Mozilla. When I saw this video at a recent gathering of thousands of Mozillians worldwide, I realized that one of the many things that make Mozilla special is not so much what it is Trying to be for PR or recruiting purposes, and what it already Is.